COMMUNICATING CHANGE

The purpose of this course is to introduce students to theories and practices of effective interpersonal communication and public speaking relevant to organizational settings. Students study theory so that they have an understanding of why communication is central to achieving organizational goals, and why ethical communication is necessary to long-term organizational success. Students learn to apply theory by developing skills in listening, assessing organizational “audience” and barriers to communication, and by researching and giving presentations on social support, networking, and managing conflict. A segment of this course will also address the importance of communicating the change process in an organization. Students will study various approaches to announcing change and implenting change within an organization.

Within the Research portion of this course, the student will learn how to develop a survey. The survey must provide solutions to a problem and collect participants’ ideas and opinions are the subject. This survey will be distributed and results tabulated and discussed within the remaining courses of this program.