MANAGING QUALITY AND SAFETY IN PRACTICE

This course explores the nursing administrator’s role in managing risk and quality of patient care and outcomes. A variety of quality standards, guidelines, and benchmarks are examined. The nature and analysis of sentinel events incorporating risk management and the process of continuous quality improvement in healthcare are explored utilizing an evidence based approach. An overview of quality improvement models and the tools necessary for participation in healthcare quality initiatives are provided. Strategies to create a culture of quality and safety are emphasized.